stillgoods Ebb Incense Holder - Onyx
Pickup available at 412 Joo Chiat Road
Usually ready in 24 hours
stillgoods Ebb Incense Holder - Onyx
412 Joo Chiat Road
412 Joo Chiat Road
singapore 427637
Singapore
Free SG Delivery: Orders above $60
Secure Checkout
Designed to mimic ebb and flow of water movement and peace from incense burning, this incense holder from StillGoods also works as a mini ikebana holder and accessory tray. Made in onyx.
Mix of yellow, orange and brown colour.
Dimension: 8 x 8 x 1.6cm | Weighs approximately 0.5kg
Shipping Info
FREE DELIVERY FOR SINGAPORE ORDERS $60 & ABOVE.
Flat rate of $5 for delivery will apply for orders under $60.
All orders will be dispatched within 2 working day via Qxpress; this means that you will receive your WYLD goodies within 2-4 working days. While we will do all we can to ensure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as severe weather and service interruptions.
Next-day Delivery available at $12.90. $17.90 for orders going to addresses in Sentosa. Orders made before 11pm will be delivered to you by 7pm the next day. Orders made after 7pm will be delivered the day after. The courier may contact you before making delivery. Not available on public holidays.
Complimentary Next-day Delivery for orders above $450.
Once your order is dispatched we will notify you via email with a tracking number. Courier may contact you before delivery.
Self-collection: Come collect your order at 412 Joo Chiat Road! Orders for self-collection are usually ready within 24hours. An email notification will be sent once your order is ready (please check spam, in case you do not receive it) See ya in-store!
Opening hours:
Sun & Mon, 12pm - 5pm
Tue to Sat, 10am - 6pm
INTERNATIONAL SHIPPING AVAILABLE
International shipping can take up to 4 weeks during the on-going Covid-19 situation.
All international orders will be dispatched within 2-4 working days. A flat shipping rate of SGD$40 on international orders below 1kg. International shipping not available for liquids and items above 1kg including bath mats, towels, selected homewares and bags.
Customs, taxes, duties and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by theWYLDshop.com, nor are they included in the order total. Any applicable fees will be due upon delivery.
*Please note these are estimated shipping times only and do not include the Saturdays, Sundays and public holidays. Orders will take 2-4 working days to be processed and shipped out.
Once your order is dispatched we will notify you via email with a tracking number.
Please email us at shop@thewyldshop.com if you have any questions about international shipping. Thank you :)
TAXES & DUTIES
All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, you must pay them in order for your package to clear customs.
Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.
Returns & Exchanges
WHAT IS YOU RETURN AND EXCHANGE POLICY?
If your items are just not right not a worry in the world. You can return for a store credit which can be use both online an in-store or exchange for another item. Just return the item(s) to us within 21 working days of receiving your order. Please note that the item(s) must be returned with their original packaging, original tags attached, undamaged and unwashed. Exchanges are not available on swimwear, lingerie, wellness, fragrances and beauty products. Shipping and handling are non-refundable.
Kindly email us with your reason of return at shop@thewyldshop.com beforehand.
Exchange/returns can be down in-store at our boutique. Or if you may send it back to us at the address below via registered post. Once we receive the item (in its original condition), we'll issue the store credits or send the exchange item out!
Address: 412 Joo Chiat Road, Singapore 427637
For exchanges, please note the new items you'd like to exchange for must be equal or more in price. In the event that the price of new item(s) is more, we'll send you an invoice for the top up.
WHAT IF I AM AN INTERNATIONAL CUSTOMER?
Again, not a worry in the world. The same terms and conditions of our policy apply. Unfortunately, we can’t offer an exchange on International returns but you can send something back for a full refund and then place a new order for the size, colour or item you’d prefer.
As an International customer, you can return your parcel using any postal service. Please note - you'll need to cover the postage costs yourself. It’s a good idea to mark your parcel as ‘returned goods’ to avoid being charged any duties. The parcel remains your responsibility until it arrives with us - we recommend sending it via registered mail so you can track your parcel.
Kindly email us at shop@thewyldshop.com beforehand so we can help you with the most efficient process.
HOW LONG WILL MY EXCHANGE TAKE? (SINGAPORE ONLY)
Once we have received your returned items back safely which will usually be within 3-5 working days we will ship your new item(s) out within 2 working days. We will notify you via email when your new item(s) have been shipped and provide you with a tracking number.
DO I HAVE TO PAY SHIPPING FOR MY EXCHANGE ORDER? (SINGAPORE ONLY)
We will happily send your exchange order for FREE!
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About The WYLD Shop: get to know us even better
Fashion Forward Singapore meets australian chic
Introducing Singapore to a laid-back, sun-drenched aesthetic driven by the cosmopolitan heartbeat of Sydney, Melbourne and Brisbane.
The WYLD Shop is about appreciating the beauty in life, having fun along the way and feeling good about ourselves.